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February 2005
Dear Craig and Arina,
I wanted to take a few moments and express my appreciation
for your help over the past year. I normally do not take the time
to write letters like this, but I feel that the service which your
company has provided to me is deserving of such a "Thank You".
What I appreciated the most was the many times A Volgagirl Agency
went the extra mile to make sure everything was taken care of. It
is the little things that made me realize that this was an honest
and top-notch service.
I remember the first time I received a letter from
my fiancée in Togliatti, which was translated by your staff.
After reading this letter I thought to myself " What a great
translation!" After sending probably close to 75 letters back
and forth between the agency, it is still hard to believe that English
is a second language for the girls on your staff. The translations
are always perfect, no matter how difficult the subject matter is.
When I traveled to Togliatti for the first time, it was hard for me
to decide weather to stay at a hotel or the apartment of the Agency.
I had been to Russia before (not Togliatti) and I was not very impressed
with the standard $60.00 dollar a night hotel rooms. So I decided
to try the apartment of the A Volgagirl Agency. It was definitely
the correct choice. The apartment is so much better than a hotel room.
This apartment gives you a feeling of being at home. After having
stayed in a hotel room in Russia before my visit to Togliatti, it
really made me appreciate how nice your apartment was. It is very
difficult to find a hotel in Russia with a microwave, stove, dishes,
kitchen table a full size refrigerator, couch and chairs, not to mention
a nice modern bathroom. The fact that the apartment is so close to
the A Volgagirl office, a good restaurant, and a grocery store are
a big advantage.
The staff at A Volgagirl is absolutely amazing! They are always pleased
to help in any situation. The second time I visited my fiancée
in Togliatti, unfortunately my luggage got lost. I never had to worry
about trying to locate my luggage. Helen and the staff at A Volgagirl
took care of everything. After two days I had my luggage. After having
been to Togliatti 3 times (and returning again in the end of February)
I feel like Helen and the staff are my friends. I must admit, Russia
is a long way from home and it is nice to know that there are people
in Togliatti that I can rely on.
After visiting with my fiancée, her family and her friends
many times, I have grown to really enjoy the Russian culture. It is
amazing how nice I have been treated by everybody in Togliatti. I
can say without a doubt that I am engaged to a wonderful, sincere
and honest woman. This whole experience has greatly enriched my life
and my view on life.
Sincerely,
Ryan
Pelzer, South Carolina
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